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Frequently Asked Questions
Answers to common questions from our international buyers. Can't find what you're looking for? Get in touch.
All about jute
Jute is a natural plant fibre grown mainly in South Asia, prized for its strength, biodegradability and low environmental footprint. It requires minimal pesticides or fertiliser to grow, and it fully decomposes at the end of its life — making it a strong alternative to plastic-based packaging and textiles.
[Answer to be confirmed — explain the practical differences in feel, durability, and typical use cases between pure jute and jute-cotton blended fabrics.]
[Answer to be confirmed — durability data or comparison points from production/QA team.]
Customization options
Yes. Because weaving, dyeing, lamination and printing all happen in-house, we can adapt size, colour and branding on most products. Reach out via the product page or contact form with your requirements.
[Answer to be confirmed — outline private label process, requirements, and any minimum order implications.]
In many cases, yes — see our Custom Possibilities page for examples of what's possible beyond our current catalogue, and get in touch to discuss your idea.
Delivery times
[Answer to be confirmed — typical production lead time and shipping lead time by region.]
[Answer to be confirmed — FOB, CIF, EXW etc., as applicable.]
Yes. We work closely with two trusted partner manufacturers — Thanapara Swallows (Home Textiles) and Hajiganj Handicraft (Handicraft Baskets). If you're ordering from all three, we can combine your shipment into one.
MOQs
[Answer to be confirmed — MOQ policy, and whether it varies per product/category.]
[Answer to be confirmed — sample policy and cost, if any.]
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